4 Things to Look for When Choosing a Spa Software

A trip to a relaxing spa should be as seamless as possible, from booking your appointment, indulging in the various services and amenities offered, purchasing a gift card for a family member or friend, to the getting the necessary general information about the establishment.

All of the complex details that need to happen behind the scenes, to make things flow smoothly, should stay hidden from your customers. Your guests don’t want to know all the gritty details. It’s a place where people expect to find harmony, tranquility, and peace. Your customers want to focus on their experience, and that alone, with no unnecessary tech debacles.

Even if everyone is as busy as a bee with their duties and responsibilities, when clients call your office, and as soon the guests arrive, they must feel the magic of time standing still.

The right Medical Spa EMR software for your business will help maintain the illusion of calm even though everyone may be moving around with fire on their feet, re-scheduling, consultations, and more. Here are the aspects that you need to consider when purchasing software to make the flow of your spa’s daily schedule as smooth as silk.

Easy Access

Your business records and data, medical forms, appointment bookings, patient documents, and client information should be one click away. The first thing you need to consider is purchasing software with a POS service that can handle the booking needs of your spa and one that has appointment calendars.

Since your first goal is to keep your clients happy and satisfied, you should have easy access to everything you need to know about them the moment you need the facts, their pertinent details, photos, history, products purchased, previous treatments, comments, warnings, how they like their tea, and more. Your software should also allow you to edit and encode additional facts easily.

Features

Software with an excellent staff management option will save you hours of work. Your Medical Spa EMR Software should include a feature to create a weekly rooster, assign daily bookings to your staff, monitor their performance, and calculate their total working hours, bonuses, incentives, and commissions, automatically.

Reaching a larger, consistent clientele base is how you make profits. Good software will help you market your services and amenities. Knowing the right offer to present to clients, and how to position your deals, is how you build your business. You can keep your clients interested with automated special offers, newsletters, flyers, sales letter, text messaging, email campaigns, and more.

You also need to look for software that will help you create a vast range of reports you need for your business, from sales, productivity, banking and finance, sales, to products, and more, as well as record your stocks and products, including, supplier orders, stock levels, and delivery accuracy and efficiently.

Mobile Connectivity

You should be able to take your business with you wherever you go. Select an EMR software that has cloud-based connectivity on all your spa records. This feature will allow you to access any file you need, no matter where you are, at the very moment you need them. Mobile connectivity will also allow you to immediately update your clients and staff regarding prescriptions, POS services, their schedules, and more.

Security

Keep your data secure by choosing software that will only allow access to authorized staff. Make sure your EMR software offers dependable encryption on all electronic transactions, to avoid data theft.

If you are looking for the right Medical Spa EMR software for your business, consider the following features before you purchase one.